RD Hypnotherapy – Terms and Conditions*
Disclaimer
The client agrees to consult a qualified medical practitioner for any medical issues. Rebecca Donoghue/RD Hypnotherapy/www.rdhypnotherapy.co.uk does not give medical, nursing or healthcare advice of any kind. Hypnotherapy is evidenced to provide many benefits, but please note that hypnosis does not substitute proper medical attention, diagnosis or treatment.
Rebecca Donoghue/RD Hypnotherapy is committed to do her very best to help you to overcome your issues, and empower you to make the changes in your life that you desire. However, results may vary from person to person and Rebecca Donoghue/RD Hypnotherapy cannot guarantee the resolution of any presenting issues or problems or that you will achieve your desired outcome – you are the only one who can guarantee your success.
Confidentiality
All contact, including consultations, hypnotherapy sessions, telephone conversations, messages and emails will be treated with respect, discretion and strict confidentiality. There are a few exceptions for legal and safety reasons including (but not limited to):
- Where you give written permission for confidentiality to be broken.
- Where the therapist is compelled by a court of law.
- Where the information is of a nature that confidentiality cannot be maintained, including (but not limited to):
a. The safety (both physical and psychological) yourself or others (including children) is at risk.
b. The client discloses information of a criminal or fraudulent nature.
Payment
Payment is by cash or cheque on the day, to be taken before commencing the hypnotherapy or direct bank transfer in advance.
48 Hour Cancellation Policy
RD Hypnotherapy understands that occasionally a client may need to cancel an appointment if unforeseen personal circumstances arise. If you cannot attend your booked session, RD Hypnotherapy asks that the client agrees to give at least 48 hours’ notice. Just call or email and we will be happy to rearrange your appointment. No fee will be charged when the client complies with this condition. A lot of time and preparation goes into the planning of each therapy session and it is unlikely the therapist’s time can be rebooked at very short notice.
Code of conduct
Rebecca Donoghue/RD Hypnotherapy reserves the right to decline to accept, or continue to treat any client, person or individual. Each client is considered on an individual basis and acceptance into or continuation of therapy is entirely at the discretion of Rebecca Donoghue/RD Hypnotherapy. No reason for declining to treat or continuing to treat need to be given. Rebecca Donoghue/RD Hypnotherapy will refuse to see any individual who is under the influence of alcohol or non-prescribed drugs.
*A full copy of the terms and conditions will be presented to each client before starting any course of therapy.
Privacy Policy
RD Hypnotherapy complies with the General Data Protection Regulation (GDPR) by only maintaining information that is necessary, storing and destroying information securely, by protecting data from loss, misuse and unauthorised disclosure and by ensuring the appropriate technical measures are taken to keep personal data safe.
Data will be deleted once RD Hypnotherapy has no need for it and /or it has expired based on the GHSC terms and conditions*, whichever is sooner.
Information will not be passed to a third party without prior consent from the client, unless required to do so by law.
Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we have no control over the other website and cannot be responsible for the protection and privacy of any information you provide whilst visiting these sites.
Individuals are provided with legal rights governing the use of private data – these rights are known as Individual Rights under the Data Protection Act 2018 and comprise:
- The right to be informed about the personal data being processed
- The right of access to your personal data
- The right to object to the processing of your personal data
- The right to restrict the processing of your personal data
- The right to rectification of your personal data
- The right to erasure of your personal data**
- The right to data portability – to receive an electronic copy of your data***
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*GHSC or General Hypnotherapy Standards Council requires that RD Hypnotherapy keeps records on clients for a minimum of 7 years. This requirement supercedes the GDPR Right to Deletion.
**See the above
*** NB: this means only the raw data; it does not include any analysis work that has subsequently been done. RD Hypnotherapy will require proof of identity for this request. Such data transfer will be done by electronic means (scanned PDF format by email) and within 1 (one) month from the date of request.